Below FAQ are some common concerns of our clients before purchasing the products, if you have other questions, please just send it to
After you receive a shipping confirmation mail, you can go to the Track My Order link and enter your email and order number or tracking number to track your package.
To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and is correct. Use correct abbreviations and have spaced entered properly. We do not take responsibility for the incorrect information.
We try to be perfect like all of our customers but mistakes happen. Please email us on and we will be happy to fix the issue.
Act24 is committed to delivering your order within the fastest time frame, while ensuring maximum with the highest quality packaging. Online Paid order are shipped the next working day and are mostly delivered within 3-7 working days from the date of dispatch.
If your package has not been shipped, you can Email us your updated shipping address so we can update it in our system.